Important Service Update
Dear Loyal Robert Q Airbus Traveller,
We continue to monitor the COVID-19 situation, Municipally, Provincially and Federally. Our intentions are to ensure first and foremost, that all of our decisions are consistent with the ongoing safety of our staff, and for you, our loyal Airbus traveller. Our commitment is to be as prepared as possible to have Airbus service available that matches the needs of the travelling public, when the authorities suggest it’s safe to do so.
Our Airbus service will resume June 15, 2020 with limited scheduled services between London and Toronto Pearson Airport with opportunities for pick up or drop off from our locations in Windsor, Tilbury, Chatham, Woodstock and St. Thomas. Additionally, we will continue to review our Sarnia and Detroit markets in hopes that they too can be opened shortly thereafter.
• NO service to Sarnia, Ontario
• NO service to Detroit Metro Airport
• Four (4) scheduled runs daily between Toronto Pearson Airport & London, St. Thomas, Woodstock
• Two (2) scheduled runs daily between Toronto Pearson Airport & Windsor, Tilbury, Chatham
We appreciate your loyalty, and patience as we do our best to respond to the COVID -19 situation appropriately.
Robert Q has put many procedures in place to ensure our employees and passengers will be safe while at the Robert Q office and while in our vehicles.
We appreciate your understanding and dedication to Robert Q Airbus as we all make our way through these complicated and uncertain times.
Hope to see you all soon and stay safe.
Important notice about your travel:
COVID-19 is a global health challenge and has changed the way Robert Q Airbus transportation services operate. It will be required that all passengers onboard a Robert Q Airbus wear a non-medical mask or face covering to cover their nose and mouth during the course of their travel. As this is a requirement for travel, if a passenger is not already wearing a covering, then purchase of one will be made available prior to boarding, at a cost of $2.00.
This requirement applies to all passengers except for children under the age of 6 or passengers who have a medical condition preventing them from wearing such a covering. This exemption will need to be verified and approved by Robert Q Airbus, in advance, through a medical certificate. Please call us in advance to submit this request.